The Traps We Choose ~ Signature Supervisor Leadership Training

If your employees all agree that the training was boring, you’ll receive a full refund of the training fee.

COURSE OUTLINE for “THE TRAPS WE CHOOSE” MINDSET TRAINING!

This raises safety awareness, unity, teamwork, and gives a powerful perspective that often compels people to “Want to” work safely instead of to “Have to” work safely.  People have changed their mind and their actions because of this training.

Below is the Outline for this 12-hour unabridged training over two, 8am – 2pm days.  This could also be done over an 8-hr Epic Training on an 8am – 4pm schedule by abridging several items, yet without excluding any main points in the outline.  Finally, if we wanted to abridge it further to an 8am – 2pm schedule, we would have to cut out the following boldface items in the main outline:  7, 8, 9, 11 and abridge several points in item 6. 

1. What is Safety All about? 
   1. It is about dealing with people, and therefore it is about our attitude towards others and our attitude towards the rules. 
      1. Define qualities of a good leader.
         1. Building trust and respect through communication. 
         2. Positive.
         3. Willing to teach.
      2. Define qualities of a poor leader. 
         1. Not listening. 
         2. Yelling.
         3. Demeaning. 

2. What are the Traps We Choose that motivate us to ignore what we know is safe?
   1. Time*
   2. Comfort*
   3. $
   4. Peer Pressure 
   5. Pressure from the Boss
   6. Pressure from the Client
   7. Complacency
   8. “It’s not gonna happen to me.” 
   9. Ego, arrogance, pride, macho
   10. Fun, Thrill
   11. Lazy
   12. Vanity

3. What are three great ways to prevent injuries? 
   1. Appeal to what we Value*. 
      1. “Want to”  vs. “Have to”*.
   2. Create safety Habits. 
   3. Teamwork:  Look out for each other.

4. What are the 10 Best Practices for Safety & Health Nationwide?   3 Pillars of Safety
   1. Conduct a regular toolbox safety talk.                                               =  1st Pillar
   2. Report near misses and boo-boos.                                                   =  2nd Pillar
   3. Have, clearly communicate, & equally enforce a safety policy.        =  3rd Pillar
   4. Value safety 24/7 baby! 
   5. Inspection before each use. 
   6. Think before you act. 
   7. Treat safety the same as quality and production. 
      1. Tardy, stealing, safety role-play*. 
   8. Learn how OSHA thinks:  Use according to manufacturer’s design. 
   9. Don’t have overconfidence in your PPE.  Hierarchy of Hazard Control = From a planning standpoint, always:
      1. First seek to Eliminate the hazard.
      2. Second seek to Control, minimize or reduce the hazard.
      3. Third seek to use PPE to protect against the hazard.
   10. Respect:  Treat others as you’d like to be treated. 

5. What are the 10 Forgotten Skills of delivering a toolbox talk so it doesn’t bore people to death, so it engages the audience, promotes participation, all while challenging them put it into practice? 
   1. Use Games, Quizzes and Activities.
   2. Share your personal experience.
   3. Master the Art of Asking questions
      1. Open-ended questions
      2. Closed-ended questions
   4. Storytelling:  The “campfire story” technique.
   5. Use humor.
      1. Be yourself.
      2. Know your audience.
      3. Keep it clean (not vulgar or off color).
   6. Have others participate.
   7. Insert and create suspense and curiosity every change you can.
   8. Mix up the media.
      1. Videos.
      2. Pics.
      3. Handouts. 
      4. Audio.
      5. Writing things.
      6. Reading things.
      7. Audio.
   9. Hands-on demonstration with equipment, props, toys, and/or food. 
   10. Seek to end with a strong conclusion; seek to end powerfully. 

6. Cracking the OSHA Nut:  How can we get inside, boil down, & make OSHA simple? 
   1. Understanding the General Duty Clause.
   2. How can I understand the standards?
      1. “Cliff Notes” or “Spark Notes” on the whole book:  Subpart C!
      2. 20 key topics and rules you should know:
         1. 3’ Rule for ladders.
         2. 6’ – 4’ and 15’ – 10’ Rules for fall protection.
         3. The Guardrail trio.
         4. The Chemical quartet. 
         5. The Excavation quintet (the 5-4-3-2-1 Rule).
         6. 10’ and 3’ Rules for electricity. 
         7. 50’, 1-month, and 1-year Rules for fire extinguishers. 
         8. 4-min. for First Aid, and the Bloodborne basic 3.
         9. 10-min. Port-a-potty Rule with proper hand Sanitation. 
         10. Proper PPE Protocol. 
         11. Forklift and Loading Dock Duties.
         12. Heavy Equipment Hoedown.
         13. Power Tool Tally
         14. Managing Machinery:  De-energizing and guarding basics.
         15. Extreme Exposures:  Working in extreme temperatures.  
         16. Repetitive Motion Demystified and easier ergonomics.
         17. Containing Confined Spaces. 
         18. Simplifying silica with OSHA’s Table 1.
         19. Boom, Scissor, Articulating, and other lifts unmasked. 
         20. Breathing better:  Must know items for Respiratory protection. 
   3. Understanding Recordkeeping basics.
   4. OSHA Inspections.
   5. OSHA Expectations for employers.
   6. OSHA Expectations for employees.
   7. The Information Conference. 
   8. Safety Documentation and what I need to make OSHA smile.
   9. Workers’ Compensation Digested. 
   10. JSA, JHA and the Hierarchy.

7. What are some great and effective management philosophies to build teamwork? 
   1. Accountability:  If you didn’t write it, it didn’t happen. 
   2. Don’t be the arrogant surgeon.
   3. Lou Holtz’s three simple rules that answer the three universal questions**:
      1. Can I trust you?

1. 1. 1. • Do what’s right.

7. 3. 2. Are you committed to excellence?

1. 1. 1. • Do your best.

7. 3. 3. Do you love me? (Do you care about me?) 

1. 1. 1. • Treat others as you’d like to be treated.

8. What are Supervisor Roles and Responsibilities toward safety, health, & their team? 
   1. Handout is provided with 24 roles and responsibilities taken from empirical data, a survey from 100s of supervisors across the country.

9. What are Pitfalls to avoid and Tips to practice on a weekly basis for supervisors? 
   1. Handout is provided with multiple pitfalls and tips taken from empirical data, surveys from 100s of supervisors across the country.

10. What are some Tools and Tones we can employ to reduce injuries***? 
    1. Tools
       1. STAR:  Stop ~ Think ~ Actions ~ Review
       2. CUSS:  Concerned ~ Uncomfortable ~ Safety ~ Stop
    2. Tones
       1. “Thank you for saying something.” 

11. What are the 5 General Principles of Effective Communication****? 
    1. Choose words that build up your team’s self worth rather than erode it.
    2. Focus on actions, facts, what was said, what was done; rather than personality and character traits.
    3. Show and express appreciation.
    4. Listen actively to show understanding.
    5. Follow through on goals. 

Footnotes 

* Adapted and learned from two of my biggest mentors, Fred D. Rine and Flavius Brown of FDR Safety LLC and their Safety Awareness training and 10-Word Safety Program.

** From Lou Holtz’s video on leadership and teamwork entitled, “Do Right”. A production of Washington Speakers Bureau Video Corporation, Alexandria, VA. 1988. 

*** From Kim Hollon, former President and CEO of Signature Healthcare, and their safety program at Brockton Hospital in Massachusetts. 

**** From Bill Prather II’s paper on “The 5 General Principles of Effective and Respectful Communication”.  (Handout packet is provided.)

Other Notes

Various interactive role plays, multiple videos, a worksheet/handout packet, and other activities are employed to promote discussion and present this material.  I’ve conducted this 100s of times for many companies.  As mentioned above, I learned some of the content for this 8-hr safety awareness training from one of my biggest mentors:  Fred D. Rine of FDR Safety LLC and former FedEx Safety Director from 1980-1992.  I am part of a team of 10 trainers that Fred has taken under his wing and calls upon when needed to conduct this powerful training, most often at a company who has suffered a fatality.  This is about mindset and why we do the things we do safety-wise.   I encourage every company leader as well as all others in the company attend this training because it takes everyone to reduce the accidents and achieve a high-level of safety.  Safety is everyone’s responsibility.  Safety must have 100% commitment from the top in order to work.  This is very powerful!